Patient-Centric Care Takes a Leap Forward

Dr. Arshad Ali, Co-founder and CEO, VeeMed

The pandemic is spurring great changes in healthcare.  It has been a wake-up call for providers who have had to drastically shift their care models to more remote settings, maintaining onsite visits for critical care and patients with complex issues.  Out of this change has come the realization that increased use of technology can alleviate the crisis by offering high-quality care via telemedicine.  That is VeeMed’s long standing vision including our newest advancement, VeeClinic.

Care models have been evolving, even before the pandemic, with providers’ need to better control costs on campus and make care more efficient.  Patient-centric care focuses on delivering convenient care at the patient’s location.  VeeClinic, via telemedicine, brings care to the patient’s home, eliminating the stress of having to go to a clinic site, and wondering about increased COVID exposure.  Patients can have a consultation with an easy-to-use program they can access with their own phones or tablet devices.

COVID spurred more interest in the value of telemedicine but in reality, telemedicine will be a larger part of healthcare for years to come.  Patients are already very comfortable with using their own devices.  Physicians and nursing staff use various medical record programs and find a streamlined telemedicine application like VeeClinic easy to use.

On the larger picture of patient outcomes, VeeClinic can provide a consultation in minutes versus potentially hours of travel time for patients to visit a clinic or for a physician who may visit several sites a day.  Maintaining outpatient care services is also important for early detection of more serious issues.

A sampling of the VeeClinic features we are proud of:

  • Goes beyond Zoom-type security to provide a highly secure conference connection, with HIPAA-compliant audio, video, and messaging, and 256-bit AES encryption.
  • Patients simply have to click a single link to initiate their telehealth session on either their phone or computer.
  • Provides a built-in multiple language interpretation service to support patients around the globe. The 24/7 on demand service includes 40-50 languages, as well as American Sign Language.
  • Offers full integration with electronic health record systems and other patient data – all accessible on the same provider screen during a virtual visit.

A patient-centric model is the future.  It represents survival for providers who face staffing shortages and will not have the budget to hire more physicians.  A telemedicine-based approach provides revenue, better manages physician availability and faces the fact that COVID will not be the last virus threat.   For patients it is a safe, secure, comfortable means of receiving healthcare without fear of virus exposure.

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